SATIB24 Crisis Call is a 24 hour emergency call service that manages guest related accidents and incidents.

Typical examples of emergency incidents are:

 * the sudden onset of potentially serious illness
* an accident resulting in serious injury
* an assault, rape, kidnap or other crime that threatens life or well being
* exposure to blood, poisons or other hazardous materials
* a fire or other natural disaster

The emergency call will be answered by a trained wilderness medical doctor who will access the situation and activate the appropriate action to be taken.

Note that this is a value-added service for which guests are not charged

This seal of approval certifies that the bearer holds *certificate/s of insurance issued by SATIB Risk Solutions and certain Lloyd's of London Underwriters, which comply with the European Community Directive (90/314/EEC) and carries the following cover levels:

Public Liability - ZAR5 million / incident / occurance AND Professional Indemnity - ZAR2 million / incident / occurance

Endorsed by the Southern Africa Tourism Services Association (SATSA).

*Subject to Terms &Conditions as set out in the relevant policy documents.